Services and FAQs
Services
* Bounce Houses * 27 Foot 5 in 1 Combo Unit with Slide * 36 Foot Inflatable Double Lane Slip and Slide with Pool * Sno Cone Machines * Popcorn Machines * Tables * Chairs * RV Travel Trailers * EZ Up Shelters *
What we need from you to book a Reservation:
1. Full Name
2. Two working phone numbers
3. Email Address
4. Home Address
5. On Grass or Cement?
6. Best Times for Drop Off & Pick Up?
7. Cash or Check?
DO NOT WATER YOUR GRASS THE NIGHT BEFORE YOUR RESERVATION!!!! IF WE ARE UNABLE TO MAKE CONTACT THE DAY BEFORE YOUR RENTAL, WE WILL CONSIDER YOUR ORDER CANCELED. ONE CHANCE TO RESCHEDULE WITHIN 3 DAYS OF RESERVATION IS OFFERED, WITHOUT FEE. *WE NOW REQUIRE A $50 DEPOSIT TO RESERVE OUR SLIP AND DIP. YOU MAY MAKE YOUR DEPOSIT ON THE "CONTACT US" PAGE.*
FAQs
1. How far in advance should I make my reservation? The earlier you make your reservation, the better your chances are at getting your first choice.
2. What time will you deliver and pick up the Jumper? We deliver between 30 minutes to 3 hours before your event. Pick ups are done before dark. WE DO NOT LEAVE OUR EQUIPMENT OVERNIGHT.
3. What is Bounce Central's policy on questionable weather? If the weather is not cooperating on the day of your reservation, Bounce Central will be happy to work with you to reschedule your reservation, with no cost or penalty. As a safety precaution, if it is actively raining or windy, we will not deliver or set up the unit. However, if it is not actively storming and you do wish to have the unit set up, we will be happy to do so. Once the unit is set up, we will be unable to provide any reimbursement or refund due to bad weather. Inflatables must be deflated if winds exceed 20 mph.
4. Do I need to provide anything for my rental? DO NOT WATER YOUR GRASS THE NIGHT BEFORE YOUR RESERVATION!! Bounce Central will provide and set up necessary equipment. The blower will need to be located within 50 feet of a standard 110 volt electrical outlet. An area that has been cleared of any debris, pet droppings, rocks, and sticks, will help to make the set up process quick and efficient. At the end of your rental period, we require that you remove your belongings, garbage, toys, etc., from unit. A $25-$50+ fee will apply if clean up is necessary before or after your rental. Please leave the unit inflated until we arrive to clean it and take it down!
5. What happens the day of my reservation? Bounce Central will deliver and set up the rental unit at our agreed upon time. Before and during the set up we will discuss placement options for the unit, review our rental agreement, and go over any questions regarding safety, proper use, and any other topic you wish to discuss.
6. When is payment due? Payment is due upon delivery of equipment. Cash is preferred. Out of town checks are usually not accepted. BOUNCE CENTRAL WILL CHARGE A $25 FEE FOR RETURNED CHECKS.
7. Where can you set up the inflatable? We prefer to set up jumpers on your lawn, either front or backyard. The surface must be level and firm. Grass and cement are acceptable. We will secure the unit either by driving stakes into the ground, or by using sandbags where stakes cannot be used. NO DIRT OR ASPHALT!
8. Can you set up an inflatable in a park? Inflatable units are great for parks. Some parks require that you have reservations ahead of time. Contact the park you wish us to set up at, to ask for more information. The park could have restrictions on slides if they involve water. Also check to see if electricity will be available. If not, we can arrange for use of a generator for an additional fee.
9. How much space is needed for set up and proper use? 20’x 20’ is plenty of space for our bounce houses. At least a width of 5 feet walking space is needed from our vehicle, to your designated set up spot. Please inquire for space needed on larger units.
10. How safe are inflatable units? All of our units are like new, meet or exceed safety standards, are clean and well maintained. It will be necessary for adult supervision of equipment at all times during use. Customers are responsible for following all safety rules implied. No adults, pets, food, drinks or Silly String! Customer will be responsible for any fees due to damage or replacement of equipment. Cleaning Fees: $100-$500; Repair Fees: $400-$1,000; Replacement Fees: $3,500-$7,000.
11. What happens if I need to cancel or reschedule my reservation? Just call or email us. If you need to reschedule your reservation, we will work with you to choose another day. We do request that you provide us with as much advance notice as possible. 3 day notice is preferred. If your reservation is canceled when we arrive at your location with our equipment, a deposit will be required for any future rentals.
DELIVERY AREAS
Loma Rica, Browns Valley, Dobbins, Yuba City, Sutter, Colusa, Live Oak, Gridley, Paradise, Chico, Grass Valley, Marysville, Linda, Lincoln, and Wheatland. Please inquire for additional delivery areas!
Thanks for choosing Bounce Central!
2. What time will you deliver and pick up the Jumper? We deliver between 30 minutes to 3 hours before your event. Pick ups are done before dark. WE DO NOT LEAVE OUR EQUIPMENT OVERNIGHT.
3. What is Bounce Central's policy on questionable weather? If the weather is not cooperating on the day of your reservation, Bounce Central will be happy to work with you to reschedule your reservation, with no cost or penalty. As a safety precaution, if it is actively raining or windy, we will not deliver or set up the unit. However, if it is not actively storming and you do wish to have the unit set up, we will be happy to do so. Once the unit is set up, we will be unable to provide any reimbursement or refund due to bad weather. Inflatables must be deflated if winds exceed 20 mph.
4. Do I need to provide anything for my rental? DO NOT WATER YOUR GRASS THE NIGHT BEFORE YOUR RESERVATION!! Bounce Central will provide and set up necessary equipment. The blower will need to be located within 50 feet of a standard 110 volt electrical outlet. An area that has been cleared of any debris, pet droppings, rocks, and sticks, will help to make the set up process quick and efficient. At the end of your rental period, we require that you remove your belongings, garbage, toys, etc., from unit. A $25-$50+ fee will apply if clean up is necessary before or after your rental. Please leave the unit inflated until we arrive to clean it and take it down!
5. What happens the day of my reservation? Bounce Central will deliver and set up the rental unit at our agreed upon time. Before and during the set up we will discuss placement options for the unit, review our rental agreement, and go over any questions regarding safety, proper use, and any other topic you wish to discuss.
6. When is payment due? Payment is due upon delivery of equipment. Cash is preferred. Out of town checks are usually not accepted. BOUNCE CENTRAL WILL CHARGE A $25 FEE FOR RETURNED CHECKS.
7. Where can you set up the inflatable? We prefer to set up jumpers on your lawn, either front or backyard. The surface must be level and firm. Grass and cement are acceptable. We will secure the unit either by driving stakes into the ground, or by using sandbags where stakes cannot be used. NO DIRT OR ASPHALT!
8. Can you set up an inflatable in a park? Inflatable units are great for parks. Some parks require that you have reservations ahead of time. Contact the park you wish us to set up at, to ask for more information. The park could have restrictions on slides if they involve water. Also check to see if electricity will be available. If not, we can arrange for use of a generator for an additional fee.
9. How much space is needed for set up and proper use? 20’x 20’ is plenty of space for our bounce houses. At least a width of 5 feet walking space is needed from our vehicle, to your designated set up spot. Please inquire for space needed on larger units.
10. How safe are inflatable units? All of our units are like new, meet or exceed safety standards, are clean and well maintained. It will be necessary for adult supervision of equipment at all times during use. Customers are responsible for following all safety rules implied. No adults, pets, food, drinks or Silly String! Customer will be responsible for any fees due to damage or replacement of equipment. Cleaning Fees: $100-$500; Repair Fees: $400-$1,000; Replacement Fees: $3,500-$7,000.
11. What happens if I need to cancel or reschedule my reservation? Just call or email us. If you need to reschedule your reservation, we will work with you to choose another day. We do request that you provide us with as much advance notice as possible. 3 day notice is preferred. If your reservation is canceled when we arrive at your location with our equipment, a deposit will be required for any future rentals.
DELIVERY AREAS
Loma Rica, Browns Valley, Dobbins, Yuba City, Sutter, Colusa, Live Oak, Gridley, Paradise, Chico, Grass Valley, Marysville, Linda, Lincoln, and Wheatland. Please inquire for additional delivery areas!
Thanks for choosing Bounce Central!
