Services and FAQs
Services
* Bounce Houses * Combo Castle with Slide * 36 Foot Inflatable Double Lane Slip and Slide with Pool * 52 Foot Interactive Obstacle Course with Slide * Sno Cone Machines * Popcorn Machines * Tables * Chairs * RV Travel Trailer, Tent Trailer and ATV Rentals
FAQs
1. How far in advance should I make my reservation? Reserve early for best selection!
2. What time will you deliver and pick up the Jumper? We deliver between 30 minutes to 3 hours before your event. Pick ups are done before dark if possible. WE DO NOT LEAVE OUR EQUIPMENT OVERNIGHT.
3. What is Bounce Central's policy on questionable weather? If the weather is not cooperating on the day of your reservation, Bounce Central will be happy to work with you to reschedule your reservation, with no cost or penalty. As a safety precaution, if it is actively raining or windy, we will not deliver or set up the unit. Once the unit is set up, we will be unable to provide any reimbursement or refund due to bad weather. Inflatables must be deflated if winds exceed 20 mph.
4. Do I need to provide anything for my rental? DO NOT WATER YOUR GRASS THE NIGHT BEFORE YOUR RESERVATION!! Bounce Central will provide and set up necessary equipment. The blower will need to be located within 50 feet of a standard 110 volt electrical outlet. An area that has been cleared of any debris, pet droppings, rocks, and sticks, will help to make the set up process quick and efficient. At the end of your rental period, we require that you remove your belongings, garbage, toys, etc., from unit. A $25-$50+ fee will apply if clean up is necessary before or after your rental. Please leave the unit inflated until we arrive to clean it and take it down!
5. What happens the day of my reservation? Bounce Central will deliver and set up the rental unit at our agreed upon time. Before and during the set up we will discuss placement options for the unit, review our rental agreement, and go over any questions regarding safety, proper use, and any other topic you wish to discuss.
6. When is payment due? Cash payment is due at time of delivery. Unfortunately, we are no longer able to accept checks.
7. Where can you set up the inflatable? We prefer to set up jumpers on your lawn, either front or backyard. The surface must be level. Grass and cement are acceptable. We will secure the unit either by driving stakes into the ground, or by using sandbags where stakes cannot be used. NO DIRT OR ASPHALT!
8. Can you set up an inflatable in a park? Inflatable units are great for parks. Some parks require that you have reservations ahead of time. Contact the city for the park you wish us to set up at, to ask for more information. The park could have restrictions on slides if they involve water. Also check to see if electricity will be available. If not, we can arrange for use of a generator for an additional fee.
9. How much space is needed for set up and proper use? 20’x 20’ is plenty of space for our bounce houses. At least a width of 5 feet walking space is needed from our vehicle, to your designated set up spot. Please inquire for space needed on larger units.
10. How safe are inflatable units? All of our units are like new, LEAD SAFE, meet or exceed safety standards, and are clean and well maintained. It will be necessary for adult supervision of equipment at all times during use. Customers are responsible for following all safety rules implied. No adults, pets, food, drinks or Silly String! Customer will be responsible for any fees due to damage or replacement of equipment. Cleaning Fees: $100-$500; Repair Fees: $400-$1,000; Replacement Fees: $3,500-$7,000.
11. What happens if I need to cancel or reschedule my reservation? Just call or email us. If you need to reschedule your reservation, we will work with you to choose another day. We do request that you provide us with as much advance notice as possible. 3 day notice is preferred. If your reservation is cancelled when we arrive at your location with our equipment, a deposit will be required for any future rentals.
DELIVERY AREAS
Loma Rica, Browns Valley, Dobbins, Yuba City, Sutter, Colusa, Live Oak, Gridley, Paradise, Chico, Grass Valley, Nevada City, Penn Valley, Cedar Ridge, Marysville, Linda, Lincoln, and Wheatland. Please inquire for additional delivery areas!
Thanks for choosing Bounce Central!
2. What time will you deliver and pick up the Jumper? We deliver between 30 minutes to 3 hours before your event. Pick ups are done before dark if possible. WE DO NOT LEAVE OUR EQUIPMENT OVERNIGHT.
3. What is Bounce Central's policy on questionable weather? If the weather is not cooperating on the day of your reservation, Bounce Central will be happy to work with you to reschedule your reservation, with no cost or penalty. As a safety precaution, if it is actively raining or windy, we will not deliver or set up the unit. Once the unit is set up, we will be unable to provide any reimbursement or refund due to bad weather. Inflatables must be deflated if winds exceed 20 mph.
4. Do I need to provide anything for my rental? DO NOT WATER YOUR GRASS THE NIGHT BEFORE YOUR RESERVATION!! Bounce Central will provide and set up necessary equipment. The blower will need to be located within 50 feet of a standard 110 volt electrical outlet. An area that has been cleared of any debris, pet droppings, rocks, and sticks, will help to make the set up process quick and efficient. At the end of your rental period, we require that you remove your belongings, garbage, toys, etc., from unit. A $25-$50+ fee will apply if clean up is necessary before or after your rental. Please leave the unit inflated until we arrive to clean it and take it down!
5. What happens the day of my reservation? Bounce Central will deliver and set up the rental unit at our agreed upon time. Before and during the set up we will discuss placement options for the unit, review our rental agreement, and go over any questions regarding safety, proper use, and any other topic you wish to discuss.
6. When is payment due? Cash payment is due at time of delivery. Unfortunately, we are no longer able to accept checks.
7. Where can you set up the inflatable? We prefer to set up jumpers on your lawn, either front or backyard. The surface must be level. Grass and cement are acceptable. We will secure the unit either by driving stakes into the ground, or by using sandbags where stakes cannot be used. NO DIRT OR ASPHALT!
8. Can you set up an inflatable in a park? Inflatable units are great for parks. Some parks require that you have reservations ahead of time. Contact the city for the park you wish us to set up at, to ask for more information. The park could have restrictions on slides if they involve water. Also check to see if electricity will be available. If not, we can arrange for use of a generator for an additional fee.
9. How much space is needed for set up and proper use? 20’x 20’ is plenty of space for our bounce houses. At least a width of 5 feet walking space is needed from our vehicle, to your designated set up spot. Please inquire for space needed on larger units.
10. How safe are inflatable units? All of our units are like new, LEAD SAFE, meet or exceed safety standards, and are clean and well maintained. It will be necessary for adult supervision of equipment at all times during use. Customers are responsible for following all safety rules implied. No adults, pets, food, drinks or Silly String! Customer will be responsible for any fees due to damage or replacement of equipment. Cleaning Fees: $100-$500; Repair Fees: $400-$1,000; Replacement Fees: $3,500-$7,000.
11. What happens if I need to cancel or reschedule my reservation? Just call or email us. If you need to reschedule your reservation, we will work with you to choose another day. We do request that you provide us with as much advance notice as possible. 3 day notice is preferred. If your reservation is cancelled when we arrive at your location with our equipment, a deposit will be required for any future rentals.
DELIVERY AREAS
Loma Rica, Browns Valley, Dobbins, Yuba City, Sutter, Colusa, Live Oak, Gridley, Paradise, Chico, Grass Valley, Nevada City, Penn Valley, Cedar Ridge, Marysville, Linda, Lincoln, and Wheatland. Please inquire for additional delivery areas!
Thanks for choosing Bounce Central!
